CRM is the principles, practices and guidelines that an organization follows when interacting with customers. CRM software's are used to help businesses manage customer data, customer interaction, access business information, automate sales, marketing and customer support. These software's also manage employee, vendor & partner relationships.
PeopleSoft delivers customer relationship management solutions that have been tailored to fit ind
Salesforce.com is a cloud computing and social enterprise software-as-a-service (SaaS). Its cloud
The SAP CRM application is an integrated customer relationship management (CRM) software which ta